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FAQ – Find the answer to your questions about your vacation at Les Prairies de la Mer

Les Prairies de la Mer campsite answers all your questions concerning your stay and the sanitary measures put in place to guarantee you a safe stay. Think of consulting regularly this Frequently Asked Questions and do not hesitate to contact us for any further information.

Updated on 15/01/2022 – This FAQ is subject to change according to future health conditions and the instructions of the competent authorities.

Your reservation

– On line : on our website, select your accommodation and/or your dates of stay to know the availabilities. Reservation
– By phone by calling the reception at 02 31 97 61 61 (secured payment by credit card).
– By email at info@domaine-prairiesdelamer.com

The reservation becomes effective and firm after receipt of a deposit of 20% + 15€ booking fee. For more details, see the General Terms and Conditions of Sale.
Visit our online reservation area or contact us by phone to check availability and get a rate for your stay.
 Yes, subject to availability and upon request at the time of your reservation.
We invite you to contact us directly at 02 31 97 61 61 or write us at info@domaine-prairiesdelamer.com
We accept the following payments : CB, cheque, ANCV, cash and bank transfer.

Your second home

Contact us by phone at 02 31 97 61 61 to know more and discover the mobile homes for sale.
Browse our ads to know the prices of the mobile homes for sale on our campsite. Depending on your budget, you can choose to buy new or used.
Contact us for more information.
If you buy a new mobile home, you can choose your location when you order. The purchase of a second-hand mobile home is done on site, it cannot be moved.
The campsite Les Prairies de la Mer is not a Residential Leisure Park (PRL) and is therefore not open all year round. You can therefore live on the campsite during the whole opening period, from March 15th to November 15th.
You are the owner of your mobile home, you have the possibility to rent it during the periods when you are not present. It’s easy, we take care of everything : you inform us of the reservation dates and the campsite will take care of the various collections and the handing over of the keys to your tenants. This is a great opportunity to reduce your annual rent! (rental possible for mobile homes up to 10 years old)
If your mobile home is more than 10 years old, you can rent it by your own means. It will be necessary to transmit the coordinates of the tenants to the reception and to pay a fee of 5€ per day and per person of 18 years and more to the campsite.

On site

Les Prairies de la Mer is open from March 15th to November 15th for residents, and from April1st to November 6th for rentals.
You can enjoy the indoor pool with its whirlpool and jacuzzi from April to October. The outdoor pool is open from the beginning of July to the end of August and  the waterslides are open from June to September (possibility to extend the opening period depending on the weather conditions). From 10am to 7pm.
Discover the aquatic area
You can relax in the sauna from April to October, from 9am to 12pm.
Discover the aquatic area
You can take advantage of the fitness room to get in shape from April to October, from 9am to 7pm.
You can bring your own bedding or rent it when you make your reservation. See the rates
Yes, we know it’s hard to part with your pets. That’s why pets are welcome on our campsite : we accept dogs and cats (except 1st and 2nd category and maximum 2 per rental)
Rate : 5€ per night and per animal.
Arrivals are from 4 pm and departures before 10 am.
Children’s club leaders are present throughout the summer (July-August) for children aged 6 to 12 years. The children’s club is open from Monday to Friday, from 10am to 12pm and from 2pm to 5pm.
Yes, in July and August, an animator is present from Monday to Friday to propose you animations for teenagers and adults in the campsite or outside. 

COVID information

Yes. As a professional in the outdoor hospitality industry, we are subject to regulations and protocols that guarantee a high level of safety.
Our team is trained to offer you a service of irreproachable quality and for your safety certain services will be modified to respect the governmental instructions prohibiting the gathering of people for example.
Our campsite gives you access to large natural areas in the open air and you will be able to move around easily, taking into account the rules of distancing.
We ask you to bring your own masks, because it is requested to wear them, as everywhere in Calvados, according to the prefectural decree, in closed spaces.
To access the reception of the campsite, the mask is mandatory. The minimum distance rule of 1m must be respected, with a maximum of 2 customers in the reception area.
Hydro-alcoholic gel is available and we ask you to use contactless payment methods (contactless credit card, secure online payment on the website, bank transfer or check) when possible.
Your mobile home and your keys will be disinfected before your arrival and after your departure according to a strict protocol with a virucide product. On request, a disinfectant spray can also be made available to you throughout your stay in your rental.
The VACCINAL PASS (from 16 years old) must be presented at the reception desk upon arrival.
This can be: proof of vaccination – complete vaccination schedule (including booster dose), a certificate of recovery from Covid-19 dating back at least 11 days and less than 6 months or a medical certificate of contraindication to vaccination.
For minors aged 12 to 15, the “health pass” – which includes the additional option of showing proof of a negative test within 24 hours – remains in effect.
For vacationers: upon arrival, please report to the reception desk. It will be requested only once, regardless of the length of your stay.
For residents: you must show us your current vaccination certificate or vaccination course.
For those who have not been vaccinated at all:
– Are you staying at the campsite for a long time (continuous stay)? → you must show us a PCR test that is less than 48 hours old only once.
– You come on the weekend and leave during the week (discontinuous stay)? → you will need to show us your PCR test each time you return.
For visitors: you will also be asked to pay a fee when you enter the campsite, even if you do not use the pool or the snack bar
We guarantee the disinfection of the mobile home and the keys according to a strict protocol with a virucide product. On request, a disinfectant sprayer is also available throughout your stay.
Wearing a mask is mandatory on the entire campsite as soon as you leave your pitch.
 
In each collective area, you will find a poster indicating the sanitary measures to be respected for your safety and that of others.
 
Reception: Wearing a mask is mandatory as well as respecting the rules of distance (1 m minimum and 2 people maximum in the reception area). Give preference to telephone or e-mail contact when there are no emergencies.
 
Boulodrome: All pétanque players must wear their masks and respect the rules of distancing as well as teams of 6 maximum when using the courts provided. Each player must have their own balls and rag. We do not recommend any loan or exchange and we advise you to designate a game manager to manage the jack. We remind you of the importance of regular hand washing and disinfectant solutions.
 
Aquatic space: In the respect of the barrier gestures.
 
Laundry: Our team carries out a regular disinfection and a soap and/or hydroalcoholic gel dispenser is at your disposal.
 
Playground (swing, spring games): You can disinfect the equipment before and after your visit with a disinfectant sprayer available to adults on the playground.
 
Sanitary block (next to the laundry): Our team carries out a regular disinfection and a soap and/or hydroalcoholic gel dispenser is at your disposal.
 
The ping-pong table: In compliance with the rules of barrier gestures.
 
The multi-sports field: In the respect of the rules of the barrier gestures.
We guarantee a full and immediate refund in case of Covid-19 on your vacation dates, for all reservations made.
 
If you or a person registered on the rental agreement tests positive for the virus and cannot travel.
 
If you are in a confined area and/or sanitary measures prevent you from reaching the campsite
 
If the campsite is in a confined area: medical proof to be provided, subject to being notified within 48 hours of the medical results.

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